Online Courses and Courses on CDROM

We cannot issue refunds for online courses after they have been started.

We cannot process refunds for material on CDROM if the original wrapping has been removed.

Software that has been bundled with textbooks is subject to the same restrictions.

Refunds /Exchanges

No refunds or exchanges except books within 7 days of purchase with RMA number.

Exam Prep Books and Software

Because of the nature of real estate exam prep software , we cannot offer refunds on any exam prep software.

Exchanges

For regular book orders, we offer a (7) seven day exchange program with no restocking fee. If you purchase a textbook from us and decide it does not satisfy your needs, we will give you credit (less our original shipping costs) toward the purchase of another education item.

Returns

If you wish to return a product to The Real Estate Schools of America, Inc. for a full refund, you must call us at (305) 949-0266 to request an RMA number within seven (7) days of receipt of product(s). All products must be in “new” condition fit for resale. Returns require a Return Material Authorization (RMA) number. You are responsible for the cost of shipping and insurance for the full value of the product(s) you are returning, plus a $5 handling fee. Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing will not issue refunds for any products that are used or damaged.

Software

In the unlikely event that your software does not function out of the box, please contact tech support at support@realestate-school.com or call us at (800) 999-9319. Priority is given to e-mail support requests. Should Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing determine that the product is defective, we will arrange for its replacement.

Requests for software replacement must be made within five (5) days of receipt of the product. Any software product returned and then found to be functioning properly will be returned at your expense or a 25% restocking fee will be charged. A representative will contact you to determine your preference. You are responsible for all shipping and insurance costs.

Obtaining a Return Materials Authorization (RMA) Number

Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, issues RMA numbers for returns and exchanges. Before you call to request and RMA, please have the following information ready:

Sales Order, Invoice Number or Date of Purchase
Method credit is to be applied
Product(s) opened and then returned will be examined for condition and usage.

Damage

If you receive a product that is damaged by a carrier or lost in transit, or if you have an incomplete shipment form Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, you must contact us at 305-395-3859. No matter what the condition of the product, you must sign for the shipment and note any discrepancies/exceptions on the carrier’s Delivery Receipt. Failure to note any discrepancies for a shipment may cause your claim to be denied.

Other Terms and Conditions

All returned items must be in new and resalable condition and meet the following criteria:

An RMA number must be obtained before you return a product for any reason. Product received without a valid RMA number (such as refused shipments) is subject to a restocking fee of 25 percent of the total value, above and beyond any other applicable fees, or the product may be returned to you at your expense. Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing will not be liable for any loss or damage to unauthorized returns.
Product that is used or is found not to be in new and resalable condition for any reason will not receive a refund. We will agree to return the material to you at your expense (outbound shipping). If product is found to be damaged by your carrier, you will be contacted by Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, to make arrangements with your carrier to pick up the product and to file your claim.
Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, must be notified within 30 days from your return authorization date if you have sent us product and have not received credit. Signed proof of delivery to our facility will be required before we can begin our research. Requests received over 30 days from your return authorization date may cause your credit to be forfeited.

Return Procedures/Shipping Instructions

Obtain an RMA number by calling Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing at (305) 949-0266.
Please return the product, freight paid and fully insured to:
Real Estate Schools of America, Inc.
17070 Colins Avenue, Suite 259, Sunny Isles Beach, FL 33160
Customer is responsible for shipping and insurance charges and risk of loss on all return shipments.
ATTN: RMA#_______________(insert your RMA number)

Limitation of Liability

Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, lost data, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser’s exclusive remedy, as against The Real Estate Schools of America, Inc., shall be the repair or replacement of defective parts.

Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing will not be responsible for pricing errors on its web site, or product that is no longer available. Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing. reserves the right to cancel a sale without incurring any liability.Prices are subject to change without notice.