Terms and Conditions
Online Courses and Courses on CDROM
We cannot issue refunds for online courses after they have been started.
We cannot process refunds for material on CDROM if the original wrapping has been removed.
Software that has been bundled with textbooks is subject to the same restrictions.
No refunds or exchanges except books within 7 days of purchase with RMA number.
Exam Prep Books and Software
Because of the nature of real estate exam prep software , we cannot offer refunds on any exam prep software.
For regular book orders, we offer a (7) seven day exchange program with no restocking fee. If you purchase a textbook from us and decide it does not satisfy your needs, we will give you credit (less our original shipping costs) toward the purchase of another education item.
If you wish to return a product to The Real Estate Schools of America, Inc. for a full refund, you must call us at (305) 949-0266 to request an RMA number within seven (7) days of receipt of product(s). All products must be in “new” condition fit for resale. Returns require a Return Material Authorization (RMA) number. You are responsible for the cost of shipping and insurance for the full value of the product(s) you are returning, plus a $5 handling fee. Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing will not issue refunds for any products that are used or damaged.
In the unlikely event that your software does not function out of the box, please contact tech support at email@example.com or call us at (800) 999-9319. Priority is given to e-mail support requests. Should Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing determine that the product is defective, we will arrange for its replacement.
Requests for software replacement must be made within five (5) days of receipt of the product. Any software product returned and then found to be functioning properly will be returned at your expense or a 25% restocking fee will be charged. A representative will contact you to determine your preference. You are responsible for all shipping and insurance costs.
Obtaining a Return Materials Authorization (RMA) Number
Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, issues RMA numbers for returns and exchanges. Before you call to request and RMA, please have the following information ready:
If you receive a product that is damaged by a carrier or lost in transit, or if you have an incomplete shipment form Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, you must contact us at 305-395-3859. No matter what the condition of the product, you must sign for the shipment and note any discrepancies/exceptions on the carrier’s Delivery Receipt. Failure to note any discrepancies for a shipment may cause your claim to be denied.
Other Terms and Conditions
All returned items must be in new and resalable condition and meet the following criteria:
Return Procedures/Shipping Instructions
Limitation of Liability
Real Estate Schools of America, Inc., d/b/a Florida Real Estate Licensing, shall not be liable under any circumstances for any consequential, incidental, special or exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, lost data, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser’s exclusive remedy, as against The Real Estate Schools of America, Inc., shall be the repair or replacement of defective parts.
Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing will not be responsible for pricing errors on its web site, or product that is no longer available. Real Estate Schools of America, Inc. d/b/a Florida Real Estate Licensing reserves the right to cancel a sale without incurring any liability. Prices are subject to change without notice.